This book provides practical advice on how to select, prepare for and engage in a range of dispute resolution processes. Including examples, forms, checklists and sample documents, this handbook is a reference source for anyone who is involved in a dispute resolution process.- publisher's website
Record details
ISBN:0433478942
ISBN:9780433478942
Physical Description:print xiii, 175 pages ; 23 cm
Edition:Fifth edition.
Publisher:Markham, Ontario :LexisNexis Canada, a member of the LexisNexis Group,2015.
Content descriptions
Bibliography, etc. Note:
Includes bibliographical references and index.
Formatted Contents Note:
Chapter 1 Dispute Resolution – More Relevant Than Ever; Chapter 2 Constructive Conversations; Chapter 3 Constructive Conversations In Action; Chapter 4 Mediation; Chapter 5 Partnering; Chapter 6 Dispute Resolution And The Courts; Chapter 7 Legal Concepts; Chapter 8 Arbitration; Chapter 9 Complaint Handling And Ombuds; Chapter 10 Dispute Resolution Program Design; Chapter 11 Epilogue: Why Dispute Resolution Still Matters To Us
Book
