Physical Description:xiii, 242 p. : ill ; 24 cm. print
Edition:1st ed.
Publisher:San Francisco : Berrett-Koehler Publishers, c2005.
Content descriptions
Bibliography, etc. Note:
Includes bibliographical references (p. 230-235) and index.
Formatted Contents Note:
Seeing the Invisible: Conversation Matters! -- Conversation as a Core Process: Co-Creating Business and Social Value -- Principle 1: Set the Context -- Principle 2: Create Hospitable Space -- Principle 3: Explore Questions That Matter -- Principle 4: Encourage Everyone's Contribution -- Principle 5: Cross-Pollinate and Connect Diverse Perspectives -- Principle 6: Listen Together for Patterns, Insights, and Deeper Questions -- Principle 7: Harvest and Share Collective Discoveries -- Guiding the Cafe' Process: The Art of Hosting -- Conversational Leadership: Cultivating Collective Intelligence -- The Call of Our Times: Creating a Culture of Dialogue.